Stephen Lynn

line
gradient blob

A strategic UX designer building future facing products & services for the physical environment.

Currently building responsive environments at Metropolis.

Professional work

line

To see full case studies, please

phones

Metropolis Valet

Vehicle check in at high-volume sites

Building a process that is 58% faster, more seamless for drivers, and more efficient for parking operators.

iOS

Operational UX

Workflow optimization

View project

phone and sign

Metropolis Signage & Onboarding

Physical touch points influencing digital conversion

Creating a clearer, more consistent signage system that statistically improves first-time user registration and strengthens the bridge between the physical and digital touch points.

Mobile web

Physical-digital systems

First-time user onboarding

View project

robot

Postmates Serve

A lovable robot for the urban environment

Designing a first-generation autonomous delivery robot, now scaled into a 2,000+ robot fleet.

Industrial design

Interaction architecture

Experience concepting

Autonomous robotics

View project

phone

AdventHealth Care Advocacy

Keeping patients at the heart of healthcare

Building a digital health concierge service dedicated to improving the lives of patients suffering from chronic conditions.

Multi-platform

Patient management

0 → 1 Product

View project

Capabilities

With 9 years of experience, I'm able to quickly work towards solutions by utilizing my various capabilities:

Mobile + web design and prototyping

Physical + spatial design and prototyping

Service journey mapping and user flows

2D + 3D concept visualization

Usability testing and validation

Primary and secondary research

Past clients

line

I’ve had the opportunity to solve problems and design solutions for clients from initial discovery to launch.

About me

I’m a product and experience designer who uses curiosity and empathy to solve complex problems and create meaningful connections between people and products. My work spans digital and physical experiences, grounded in a deep understanding of users, systems, and the real-world contexts in which they operate.

 

Previously, I worked at Fjord (Accenture Song), designing services, connected spaces, digital products, and experiences across industries including retail and healthcare. Before that, I was at New Deal Design and Smart Design, where I helped build autonomous robotics, IoT products, and consumer housewares.

 

Outside of work, I design and build furniture and home accessories. Based in New York City.

© 2026

Stephen Lynn

line
gradient blob

A strategic UX designer building future facing products & services for the physical environment.

Currently building responsive environments at Metropolis.

Scroll for work

Professional work

To see full case studies, please

inquire.

phones

Metropolis Valet

Vehicle check in at high-volume sites

Building a process that is 58% faster, more seamless for drivers, and more efficient for parking operators.

iOS

Operational UX

Workflow optimization

View project

phone and sign

Metropolis Signage & Onboarding

Physical touch points influencing digital conversion

Creating a clearer, more consistent signage system that statistically improves first-time user registration and strengthens the bridge between the physical and digital touch points.

Mobile web

Physical-digital systems

First-time user onboarding

View project

robot

Postmates Serve

A lovable robot for the urban environment

Designing a first-generation autonomous delivery robot, now scaled into a 2,000+ robot fleet.

Industrial design

Interaction architecture

Experience concepting

Autonomous robotics

View project

phone

AdventHealth Care Advocacy

Keeping patients at the heart of healthcare

Building a digital health concierge service dedicated to improving the lives of patients suffering from chronic conditions.

Multi-platform

Patient management

0 → 1 Product

View project

Capabilities

line

With 9 years of experience, I'm able to quickly work towards solutions by utilizing my various capabilities:

Mobile + web design and prototyping

Physical + spatial design and prototyping

Service journey mapping and user flows

2D + 3D concept visualization

Usability testing and validation

Primary and secondary research

Past clients

line

I’ve had the opportunity to solve problems and design solutions for clients from initial discovery to launch.

About me

I’m a product and experience designer who uses curiosity and empathy to solve complex problems and create meaningful connections between people and products. My work spans digital and physical experiences, grounded in a deep understanding of users, systems, and the real-world contexts in which they operate.

 

Previously, I worked at Fjord (Accenture Song), designing services, connected spaces, digital products, and experiences across industries including retail and healthcare. Before that, I was at New Deal Design and Smart Design, where I helped build autonomous robotics, IoT products, and consumer housewares.

 

Outside of work, I design and build furniture and home accessories. Based in New York City.

© 2026

Stephen Lynn

line
gradient blob

A strategic UX designer building future facing products & services for the physical environment.

Currently building responsive environments at

Scroll for work

vehicle driving

Professional work

line

To see full case studies, please

inquire.

phones

Metropolis Valet

Vehicle check in at high-volume sites

Building a process that is 58% faster, more seamless for drivers, and more efficient for parking operators.

iOS

Operational UX

Workflow optimization

View project

phone and sign

Metropolis Signage & Onboarding

Physical touch points influencing digital conversion

Creating a clearer, more consistent signage system that statistically improves first-time user registration and strengthens the bridge between the physical and digital touch points.

Mobile web

Physical-digital systems

First-time user onboarding

View project

robot

Postmates Serve

A lovable robot for the urban environment

Designing a first-generation autonomous delivery robot, now scaled into a 2,000+ robot fleet.

Industrial design

Interaction architecture

Experience concepting

Autonomous robotics

View project

phone

AdventHealth Care Advocacy

Keeping patients at the heart of healthcare

Building a digital health concierge service dedicated to improving the lives of patients suffering from chronic conditions.

Multi-platform

Patient management

0 → 1 Product

View project

Capabilities

line

With 9 years of experience, I'm able to quickly work towards solutions by utilizing my various capabilities:

Mobile + web design and prototyping

Physical + spatial design and prototyping

Service journey mapping and user flows

2D + 3D concept visualization

Usability testing and validation

Primary and secondary research

Past clients

line

I’ve had the opportunity to solve problems and design solutions for clients from initial discovery to launch.

About me

line

I’m a product and experience designer who uses curiosity and empathy to solve complex problems and create meaningful connections between people and products. My work spans digital and physical experiences, grounded in a deep understanding of users, systems, and the real-world contexts in which they operate.

 

Previously, I worked at Fjord (Accenture Song), designing services, connected spaces, digital products, and experiences across industries including retail and healthcare. Before that, I was at New Deal Design and Smart Design, where I helped build autonomous robotics, IoT products, and consumer housewares.

 

Outside of work, I design and build furniture and home accessories. Based in New York City.

© 2026